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Event Details

    "The Fire Within" - Igniting Passion for Performance Excellence presented by Ritz Carlton

    Date: August 14, 2013, 11:00am
    Sheraton, Birmingham AL
    $25 Members (all chapters members) & $30 Non-members
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    "The Fire Within" - Igniting Passion for Performance Excellence

    Course Description:

    Igniting Employees’ Passion for Service. This program is designed for leaders who want to involve their employees in the planning of the work that affects them. Participants will learn the importance of cascading the strategic plan to every employee in the organization. This program focuses on how to paint the picture for employees to understand their function vs. purpose and tap into their emotional intelligence. This will ignite and sustain employees’ passion for service excellence.


    Learning Objectives:

    • The meaning of an employee’s function vs. purpose
    • Creating meaning leads to profitability
    • A very effective way of cascading an organization’s strategic plan
    • Why emotional intelligence is critical to success
    • The importance of the alignment between emotional intelligence and the strategic plan